Refund policy

REFUND POLICY – Gilmore Glee

ORDER FINALITY & NO CANCELLATIONS

All orders placed on Gilmore Glee are final.
We do not accept cancellations, changes, or modifications under any circumstances. Once an order is placed, it is immediately processed and prepared for shipment. Please review your order carefully before completing your purchase.

NO RETURNS POLICY

Gilmore Glee does not accept returns under any circumstances.

Customers may contact us regarding issues with their order. Each request will be reviewed on a case-by-case basis, and at our sole discretion, we may offer one of the following resolutions in certain situations:

-Store credit

-Partial refund

These resolutions are not guaranteed and are only offered after verification and review.

SHIPPING PROTECTION POLICY

Shipping Protection is an optional service provided by Gilmore Glee at checkout.

If Shipping Protection is purchased, we will review each case individually in the event of shipping-related issues, including lost, stolen, or damaged packages. After verification, we may offer one of the following resolutions, at our discretion:

-Store credit

-Partial refund

Shipping Protection does not guarantee an automatic refund or replacement. All claims are subject to review and approval.

ORDERS MARKED AS DELIVERED (NO SHIPPING PROTECTION)

If an order is marked as Delivered by the carrier and Shipping Protection was not purchased, Gilmore Glee is not responsible for lost, stolen, or missing packages.

No refunds, replacements, or credits will be issued in these cases. Customers are responsible for ensuring a secure delivery location.

ITEMS NOT AS DESCRIBED

While we take great care to ensure product accuracy, if an item is not as described, the issue must be reported within 24 hours of delivery, along with clear supporting evidence.

Each case will be reviewed individually. If approved, Gilmore Glee may, at its discretion, offer:

-Replacement shipment

-Store credit

-Partial refund

Full refunds are not guaranteed, and return shipping costs, if applicable, remain the customer’s responsibility.

FINAL DECISION & FRAUD PREVENTION

Gilmore Glee reserves the right to approve or deny any claim, resolution, or request. We also reserve the right to refuse service or resolution in cases of suspected fraud, abuse, or policy manipulation.

For any questions regarding this policy, please contact info@gilmoreglee.com